1. You submit
Online, by phone, by letter, by email or in person at an NHRC office.
2. We screen
An officer checks whether the matter falls within the Commission's mandate and how urgent it is.
3. We investigate
Registered cases are assigned to an investigator, evidence is gathered and institutions are engaged.
4. Outcome
Findings, recommendations, referral where needed, and formal closure with a full record kept.
Your safety and privacy
You can ask for your identity to be protected, tell us if you fear retaliation, and choose whether the Commission may share your information with other institutions.
NHRC stores this information securely, uses it only to assess and act on your complaint, and shares it with other institutions only where necessary and permitted by your consent.